Business Studies (DCC)
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Item Effectiveness of human resource department towards improvement of organizational performance(Mzumbe University, 2020) Deodatus, Derick.The aim of this study was to assess the effectiveness of Human resource department towards improvement of organizational performance in Tanzania in particular at the Highland Estates Limited. The specific research objectives were to identify the strategies used by the human resource department in improving employee performance, to examine the participation of human resource department and employee in reaching company goals and to examine employee problem resolution techniques. The study involved 82 respondents. Both primary and secondary data collection methods were employed. This study employed simple random sampling and non-probability sampling (purposive sampling) technique to obtain the respondents. Simple random sampling was used for Highland Estates Limited in which the population is more homogenous and thus random sampling was the most appropriate. Purposive sampling on which it was used to select top management of Highland Estates Limited from each section who provided valid information relevant to this study. Data obtained were analyzed through Statistical Package for Social Science (SPSS) software program. The study found that, there are various strategies used by the human resource department in improving employee performance. The most used strategy by the HR department motivation followed by training and capacity building. Training was observed to be done not frequently and this hindered much on reaching organizational goals. The study recommended that, the most used problem resolution technique was disciplinary committee and through warning letter. However, it was said by the respondents that before hearing the respondent is served with a notice, which stipulates the nature of offence complained of. During hearing all the parties are given chance to be heard and finally the committees issues a decision which binds all the parties. Furthermore, in case of one party aggrieved with such a decision is given a right to appeal to the appellate authority as provided for under the company policy.Item The influence of strategic innovations on the performance of Mobile Telecommunication Companies in Tanzania: The case of Vodacom Tanzania PLC.(Mzumbe University, 2020) Dilunga, Abrahaman.The study focused on assessing the impact of strategic innovations on the performance of telecommunication companies in Tanzania whereby, it examined the impact of product strategic innovations, process strategic innovations, marketing strategic innovation and technology strategic innovations and how they impact organizational performances. The methodology adopted in the study included utilization of a quantitative research approach to assess how strategic innovation had been important in influencing organizational performance considering Vodacom as the case of the study. A total of 120 respondents participated in the study. Researcher adopted both randomly and purposive sampling because the selected respondents possess the required knowledge and information in answering research questions of the study. Data collected through questionnaires and interviews were analyzed qualitatively and quantitatively through using SPSS where by the results were presented in Table form. The study’s findings showed that, both four reviewed strategic innovations aspects had very positive impact on the organization's performance. The findings revealed that through products strategies the organization can improve its new products ideas, can crated new products and even can put different products on portfolios also marketing strategies had been found to be very important as they help the organization in determining new promotion and marketing channels, come out with different pricing strategies even cost reductions. Furthermore, the findings reveal that the organization process strategies can help an organization on improving its organization structure, training, and other operations aspects and lastly the technological aspects were found very useful especially to telecommunication companies like Vodacom. The study recommends that, organizations need to consider these four very useful and if possible both of them need to be implemented together as they always depend on each other. The study recommends further the organization needs to have enough budget and a qualified team for the successful implementation of these strategies. Also due to the limitation of this study, the study recommended areas that need further research